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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
The Sprint brand was officially amalgamated into T-Mobile on August 2, 2020. No new customers will be accepted to the Sprint network or plans going forward, and current Sprint customers can walk into almost any T-Mobile store (and vice versa) to be helped. Customer service and websites were also integrated this day as well.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The results combine data from customer service, voice quality, text messaging services, and data speeds. [189] On February 6, 2016, T-Mobile was awarded the JD Power Award for customer satisfaction in the full-service wireless category for the second year in a row. T-Mobile received the highest score ever in the wireless industry. [190]
In November 1995, the company began to offer wireless service under the Sprint Spectrum brand in the Baltimore-Washington metropolitan area. [44] This was the first commercial Personal Communications Service (PCS) network in the United States. [44] Although the Sprint PCS service was CDMA, the original Washington-area network used GSM. [44]
Operates on Verizon's native 4G/LTE network and WiFi calling (no 3G – Verizon will shut this down at the end of 2020 anyway or roaming- some reports of LTEiRA roaming with talk and text). No toll-free customer service #; service provided via in-app chat, text, Facebook, or Twitter; callbacks by request.
Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [27] [28] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [29]
The process varies from provider to provider, but how you file a car insurance claim usually begins with a phone call, filling out an online form or using your insurance company’s app to begin ...