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  2. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    Major differences between CRM and eCRM: [8] Customer contacts. CRM – Contact with customer made through the retail store, phone, and fax. eCRM – All of the traditional methods are used in addition to Internet, email, wireless, and PDA technologies. System interface. CRM – Implements the use of ERP systems, emphasis is on the back-end.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

  4. Comparison of accounting software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_accounting...

    The following comparison of accounting software documents the various features and differences between different professional accounting software, personal and small enterprise software, medium-sized and large-sized enterprise software, and other accounting packages. The comparison only focus considering financial and external accounting functions.

  5. Everything You Need to Know About CRM Software - AOL

    www.aol.com/everything-know-crm-software...

    CRM software helps small businesses: Generate leads: According to a Zoho survey, CRM use can result in a “300% improvement in lead conversion rates.” Most CRMs have lead management tools for ...

  6. Oracle CRM - Wikipedia

    en.wikipedia.org/wiki/Oracle_CRM

    Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.

  7. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Comparison of mobile CRM systems; List of ERP software packages (Enterprise Resource Planning) Customer relationship management (CRM) References

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