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  2. What Is a Chargeback? Your Guide - AOL

    www.aol.com/chargeback-guide-200024732.html

    The big difference between a regular refund and a chargeback is simply who initiates the process. ... If you return an item when the merchant’s return policy without receiving a refund, then you ...

  3. How do credit card refunds work? - AOL

    www.aol.com/finance/credit-card-refunds...

    The difference between a refund and a chargeback. Refund. Chargeback. Refunds are initiated by a merchant after you return an item that was legitimately purchased.

  4. Chargeback - Wikipedia

    en.wikipedia.org/wiki/Chargeback

    A chargeback is a return of money to a payer of a transaction, especially a credit card transaction. Most commonly the payer is a consumer. The chargeback reverses a money transfer from the consumer's bank account, line of credit, or credit card. The chargeback is ordered by the bank that issued the consumer's payment card. In the distribution ...

  5. Friendly fraud - Wikipedia

    en.wikipedia.org/wiki/Friendly_fraud

    Regardless of the outcome of the chargeback, merchants generally pay a chargeback fee which typically ranges anywhere from $20 to $100. [9] A 2016 study by LexisNexis stated that chargeback fraud costs merchants $2.40 for every $1 lost. This is because of product-loss, banking fines, penalties and administrative costs. [10]

  6. Acquiring bank - Wikipedia

    en.wikipedia.org/wiki/Acquiring_bank

    A card refund is the return of funds to the consumer, voluntarily initiated by the merchant. A card reversal is where the merchant cancels a transaction after it has been authorized but before settlement occurs. A card chargeback occurs in a dispute between the merchant and the cardholder over the validity of the transaction. The cardholder may ...

  7. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.

  8. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...

  9. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.