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  2. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    The software for most Android devices can be updated from the Settings app, but check with your manufacturer for instructions specific to your device. Force stop and restart the app Verified for version 4.4 and later

  3. Reauthenticate your AOL Mail account in third-party email ...

    help.aol.com/articles/reauthenticate-your-aol...

    Open the Settings app on your iOS device. Scroll down to Mail and tap the Mail icon. Tap Accounts. Find your AOL Mail account on the list and tap it. Tap Re-enter Password. Enter your AOL username. Enter your AOL password. If prompted, choose where to receive a verification code, then enter your verification code and tap Next. Tap Continue. Tap ...

  4. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your authenticator app. 9. Click Done. Sign in with 2-step for authenticator app. 1.

  5. Authenticator - Wikipedia

    en.wikipedia.org/wiki/Authenticator

    A software-based authenticator (sometimes called a software token) may be implemented on a general-purpose electronic device such as a laptop, a tablet computer, or a smartphone. For example, a software-based authenticator implemented as a mobile app on the claimant's smartphone is a type of phone-based authenticator.

  6. Multi-factor authentication - Wikipedia

    en.wikipedia.org/wiki/Multi-factor_authentication

    A software token (a.k.a. soft token) is a type of two-factor authentication security device that may be used to authorize the use of computer services. Software tokens are stored on a general-purpose electronic device such as a desktop computer, laptop, PDA, or mobile phone and can be duplicated.

  7. Client to Authenticator Protocol - Wikipedia

    en.wikipedia.org/wiki/Client_to_Authenticator...

    The Client to Authenticator Protocol (CTAP) or X.1278 [1] enables a roaming, user-controlled cryptographic authenticator (such as a smartphone or a hardware security key) to interoperate with a client platform such as a laptop.

  8. 2-Step Verification with a Security Key - AOL Help

    help.aol.com/articles/2-step-verification-with-a...

    A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Each time you sign in with your password, you'll be prompted to approve access to your account using your key. This prevents anyone who doesn't have your security key device from gaining access to your account.

  9. Factory reset - Wikipedia

    en.wikipedia.org/wiki/Factory_reset

    This is an accepted version of this page This is the latest accepted revision, reviewed on 2 December 2024. Restoring the software of an electronic device to its original state For the Tilian Pearson album, see Factory Reset (album). A factory reset, also known as hard reset or master reset, is a software restore of an electronic device to its original system state by erasing all data ...