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  2. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    Business interest in quality improvement under the TQM name also faded as Jack Welch's success attracted attention to Six Sigma and Toyota's success attracted attention to lean manufacturing, though the three share many of the same tools, techniques, and significant portions of the same philosophy.

  3. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality Control is the ongoing effort to maintain the integrity of a process to maintain the reliability of achieving an outcome. Quality Assurance is the planned or systematic actions necessary to provide enough confidence that a product or service will satisfy the given requirements.

  4. Cost of poor quality - Wikipedia

    en.wikipedia.org/wiki/Cost_of_poor_quality

    COPQ is a refinement of the concept of quality costs. In the 1960s, IBM undertook an effort to study its own quality costs and tailored the concept for its own use. [2] While Feigenbaum's term "quality costs" is technically accurate, it's easy for the uninitiated to jump to the conclusion that better quality products cost more to produce.

  5. Quality (business) - Wikipedia

    en.wikipedia.org/wiki/Quality_(business)

    In such ways, the subjectivity of quality is rendered objective via operational definitions and measured with metrics such as proxy measures. In a general manner, quality in business consists of "producing a good or service that conforms [to the specification of the client] the first time, in the right quantity, and at the right time". [3]

  6. 24 business-etiquette rules every professional should know - AOL

    www.aol.com/article/2016/03/21/24-business...

    In a business situation, you should use your full name, but you should also pay attention to how others want to be introduced. If your name is too long or difficult to pronounce, Pachter says you ...

  7. Kaizen - Wikipedia

    en.wikipedia.org/wiki/Kaizen

    Kaizen (Japanese: 改善, "improvement") is a concept referring to business activities that continuously improve all functions and involve all employees from the CEO to the assembly line workers. Kaizen also applies to processes, such as purchasing and logistics , that cross organizational boundaries into the supply chain . [ 1 ]

  8. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    Quality management software centralizes the storage of these documents. Regulatory compliance: To decrease compliance risks, quality management software is used within companies to make sure they comply with ISO, OSHA, FDA, and other industry norms and requirements. The software makes closed-loop corrective and preventive action procedures ...

  9. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!