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  2. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    The problem could be caused by server delays due to a lot of people accessing their email at once. Usually this is resolved in just a few minutes. Be aware, if the picture was sent in an unsupported file format, such as TIFF, you may not be able to view it. Ask the sender to resend the picture using JPG or GIF file format. Check the attachments

  3. Find delivery delays or identify the sender in AOL Mail

    help.aol.com/articles/use-full-headers-to-find...

    An email’s full headers include info about how it was routed and delivered and the true sender of the email. View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3.

  4. Use full headers to find delivery delays or a forged email's ...

    help.aol.com/articles/use-full-headers-to-find...

    An email's full headers include information about how it was routed and delivered as well as information about the true sender of the email. View the full headers to find out where an email was delayed or who really sent an email with a forged address. View an email's full header. 1. Sign in to your AOL Mail account. 2. Click on an email to ...

  5. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Take control of your inbox by keeping your spam list up to date. 1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.

  6. Bounce Address Tag Validation - Wikipedia

    en.wikipedia.org/wiki/Bounce_Address_Tag_Validation

    For example, the Delivery Status Notification extension defined in RFC 3461 requires a null return path when sending email with a "NOTIFY=NEVER" option to a non-conforming server. Some e-mail bounces (incorrectly) get sent not to the return address, but to the e-mail address on the From: header.

  7. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    Are important emails not showing up in your Inbox? Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash.

  8. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.

  9. AOL Mail Help - AOL Help

    help.aol.com/products/new-aol-mail

    You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.