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Instant messaging systems facilitate connections between specified known users [1] (often using a contact list also known as a "buddy list" or "friend list") or in chat rooms, and can be standalone apps or integrated into a wider social media platform, or in a website where it can for instance be used for conversational commerce.
Messaging services with a multi-device model are able to eliminate feature disparity and provide identical functionality on both mobile and desktop clients. Desktop clients can function independently, without relying on the mobile phone to login and sync messages.
Comparison of user features of messaging platforms refers to a comparison of all the various user features of various electronic instant messaging platforms. This includes a wide variety of resources; it includes standalone apps, platforms within websites, computer software, and various internal functions available on specific devices, such as iMessage for iPhones.
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including ...
Messaging platforms are considered one of few key Internet infrastructure elements. What used to be only referred to as email and IM has evolved into a complex multi-media email, instant messaging, and related fixed and mobile messaging infrastructure. One can argue that everything transmitted on the Internet and wireless telecommunication ...
When a message is completely unwanted and unsolicited, this is a form of information pollution and is often known as spam. When a message is from a network of friends, and wanted by some but not all, it generates negative externalities in that it consumes valuable resources (time). Some examples: Bill sends an email or social message to 20 friends.
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This is an alphabetic list of defunct instant messaging platforms, showing the name, when it was discontinued and the type of client. AOL Instant Messenger, 1997–2017; aMSN, 2002–2012; BBM, 2005–2019; ChatON, 2011–2015; Emesene, 2013 – MSNP (Microsoft Notification Protocol or Mobile Status Notification Protocol) Empathy; Fetion ...