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  2. Create, delete, or rename folders in AOL Mail

    help.aol.com/articles/create-delete-or-rename...

    1. Mouse over the folder you want to add a subfolder to. 2. Click the Folder Options icon . 3. Select Create subfolder. 4. Enter a new subfolder name. 5. Click the Save icon.

  3. Delete emails in AOL Mail

    help.aol.com/articles/delete-emails-in-new-aol-mail

    1. Open the folder or Inbox where your message is located. 2. Select the boxes next to the messages you want deleted. 3. Click the Delete icon.

  4. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.

  5. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/spam-folder-missing-emails...

    Outlook: Scroll right past 'sent mail' to a folder marked 'junk.' ... But if you want to totally clean out your spam folder and delete all spam emails in one fell swoop, look for the option to ...

  6. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/missing-emails-check-spam...

    But if you want to totally clean out your spam folder and delete all spam emails in one fell swoop, look for the option to select all spam emails, then delete them with a single click.

  7. Delete emails in the AOL Mail App

    help.aol.com/articles/delete-emails-in-the-aol...

    Deleted email moves to the Trash folder where it'll be emptied later. The AOL Mail app has many options to delete emails. Quickly delete 1 email by tapping and holding the email you want to delete and then tap the Delete icon at the bottom of the page or learn how to delete multiple emails at a time. Filter and delete multiple emails by sender

  8. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters

  9. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.