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Microsoft account logo. A Microsoft account or MSA [1] (previously known as Microsoft Passport, [2].NET Passport, and Windows Live ID) is a single sign-on personal user account for Microsoft customers to log in to consumer [3] [4] Microsoft services (like Outlook.com), devices running on one of Microsoft's current operating systems (e.g. Microsoft Windows computers and tablets, Xbox consoles ...
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
It is Role Base Access Control (RBAC) feature which is responsible for access level provisioning for the users. When doing critical self-service password resets for privileged accounts you may want to allow account unlocks and to restrict password change functionality. The support teams have a responsibility of changing passwords of these accounts.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
Password notification email or password recovery email is a common password recovery technique used by websites. If a user forgets their password , a password recovery email is sent which contains enough information for the user to access their account again.
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