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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update.

  3. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    • Restore your browser's default settings in Edge • Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated.

  5. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  6. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are still unable to connect, please contact your broadband provider for assistance. Some or all of my address book contacts are missing If your AOL Desktop Gold contacts are missing, try the solutions listed below.

  7. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.

  8. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    Update your browser autofill settings - If your browser remembers passwords, you may need to update your autofill settings after changing your password. Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser.

  9. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    Update your email client application If you're using an older version of your email client, it could be outdated and no longer compatible with the latest security settings. We recommend updating to the latest version of your email client, then removing and re-adding your AOL Mail account.