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It was founded as WebEx in 1995 and acquired by Cisco Systems in May 2007. Its headquarters are in San Jose, California. [2] Its software products include Webex App, Webex Suite, Webex Meetings, Webex Messaging, Webex Calling, Webex Contact Center, and Webex Devices. [3] All Webex products are part of the Cisco Systems collaboration portfolio. [4]
According to the company, its software uses AI to boost company's efficiency by "predicting interpersonal behavior" [10] between the callers and agents. [2] VentureBeat explains that "when a customer calls into a call center, Afiniti matches their phone number — either landline or cellphone — with any information tied to it from up to 100 ...
Fraud prevention is a specialized type of agent-assisted automation focused on reducing ID theft and credit card fraud.ID theft and credit card fraud are huge threats for call centers and their customers [1] and few good solutions exist, but new agent-assisted automation solutions are producing promising results.
For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. For premium support please call: ... St. Louis County Justice Center. Jeffrey Goedde.
Webex CPaaS Solutions (previously IMImobile) was acquired by Cisco Systems in February 2021. [1] The company provides cloud communications software and services that manage business-critical customer interactions at scale.
For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. ... Jordan Klepper Points Out 'Subtle' Way To Tell If A Trump Photo Is AI.