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ConnectWise ScreenConnect, previously ConnectWise Control, is a self-hosted remote desktop software application. It was originally developed by Elsinore Technologies in 2008 under the name ScreenConnect , and is now owned by ConnectWise Inc.
Most remote access software can be used for "headless computers": instead of each computer having its own monitor, keyboard, and mouse, or using a KVM switch, one computer can have a monitor, keyboard, mouse, and remote control software, and control many headless computers. The duplicate desktop mode is useful for user support and education.
Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, [1] is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session [2] on a remote computer or virtual machine over a network connection.
Microsoft Remote Desktop, also called Remote Desktop, is a modern client for RDS released in September 2012. Compared to the older Remote Desktop Connection, the program offers a touch-friendly interface. [8] It allows users to connect to remote PCs, RemoteApp programs, session-based desktops, and virtual desktops. [9]
Multiple monitor support for allowing one session to use multiple monitors on the client (disables desktop composition) Release 7.1 of RDP in 2010 introduced the following feature: RemoteFX: RemoteFX provides virtualized GPU support and host-side encoding; it ships as part of Windows Server 2008 R2 SP1.
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While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...
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