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If you think you’ve been scammed when buying tickets, contact Ticketmaster or the resale site to request a refund or new tickets. “Contact Ticketmaster if you realize that your tickets have ...
In the post, the hacking group reportedly states it is seeking $500,000 for the 1.3TB database of compromised customer data, which it claims includes names, addresses, phone numbers, and credit ...
In May 2013, Ticketmaster agreed to pay up to $23 million for enrolling customers into a rewards program that charged $9 per month. Ticketmaster made $85 million in fees, from customers who took about eight months on average to cancel their enrollment in the program. 1.12 million customers were eligible to claim up to a $30 refund. [62]
The breached database contained limited personal information of some customers who bought tickets to events in North America (U.S., Canada and Mexico), Ticketmaster said.
Under the system, customers prove their purchase by showing a credit card and ID. [2] The measure was taken in response to ticket scalping and resale markup of tickets on secondary markets and adopted during Miley Cyrus (2009) World Wonder Tour, although Ticketmaster first experimented it with AC/DC's Black Ice World Tour (2008–10).
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Taylor Swift performing on the Eras Tour in 2023. Ticketmaster received criticism for mishandling the U.S. ticket sale of the tour.. The American ticket sales platform Ticketmaster and its parent company Live Nation Entertainment were met with widespread public criticism and political scrutiny over blunders in selling tickets to the 2023 United States leg of the Eras Tour, the sixth concert ...