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2. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   CRM – Implements the use of ERP systems, emphasis is on the back-end. eCRM – Geared more toward front end, which interacts with the back-end through use of ERP systems, data warehouses, and data marts. System overhead (client computers) CRM – The client must download various applications to view the web-enabled applications.

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   The concept of customer relationship management started in the early 1970s, when customer satisfaction was evaluated using annual surveys or by front-line asking. [6] At that time, businesses had to rely on standalone mainframe systems to automate sales, but the extent of technology allowed them to categorize customers in spreadsheets and lists.

4. Oracle CRM - Wikipedia

   en.wikipedia.org/wiki/Oracle_CRM

   Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.

5. Microsoft PowerPoint - Wikipedia

   en.wikipedia.org/wiki/Microsoft_PowerPoint

   In contemporary operation, PowerPoint is used to create a file (called a "presentation" or "deck") containing a sequence of pages (called "slides" in the app) which usually have a consistent style (from template masters), and which may contain information imported from other apps or created in PowerPoint, including text, bullet lists, tables ...

6. Automatic identification and data capture - Wikipedia

   en.wikipedia.org/wiki/Automatic_identification...

   These basic technologies allow extracting information from paper documents for further processing in the enterprise information systems such as ERP, CRM, and others. [citation needed] The documents for data capture can be divided into 3 groups: structured, semi-structured, and unstructured. [citation needed]

7. KNIME - Wikipedia

   en.wikipedia.org/wiki/KNIME

   KNIME workflows can be used as data sets to create report templates that can be exported to document formats such as doc, ppt, xls, pdf and others. Other capabilities of KNIME are: KNIMEs core-architecture allows processing of large data volumes that are only limited by the available hard disk space (not limited to the available RAM).