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Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information. Know the warning signs and what to do if your account has been compromised. Signs of a hacked account • You're not receiving any emails.
Depending on how you access your account, there can be up to 3 sections. If you see something you don't recognize, click Sign out or Remove next to it, then immediately change your password. • Recent activity - Devices or browsers that recently signed in. • Apps connected to your account - Apps you've given permission to access your info.
A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.
Contact the business behind the account that’s been hacked – Once they are aware of the problem, they can halt any further activity, especially if it’s a financial account. They will likely ...
• Someone responded to a conversation you participated in, on an AOL article. • A comment you posted in an AOL article received at least one response or thumbs-up. • There's important activity related to your account, such as password changes or expiration of a credit card you use to pay for any AOL services.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Sometimes these emails can contain dangerous viruses or malware that can infect your computer by downloading attached software, screensavers, photos, or offers for free products. Additionally, be wary if you receive unsolicited emails indicating you've won a prize or contest, or asking you to forward a petition or email.
Check your account activity for any unusual charges. - Your billing info used for AOL is protected, even if someone gains unauthorized access to your account, you can be assured that your payment information is secure. The only way someone can gain access to your payment information is when you send it in an email. Run a Virus Scan
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