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Difficult conversations don't have to be difficult: a simple, smart way to make your relationships and team better. Hoboken, New Jersey: Wiley. ISBN 978-1394187171. Reynolds, Marcia (13 October 2014). The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs. Berrett-Koehler Publishers. ISBN 978-1-62656-067-3.
The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."
Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, [1] and Thanks for the Feedback: The Science and Art of Receiving Feedback ...
Because most people don't like conflict, they will put their heads in the sand to avoid it. But, this is the easiest way to resolve possible conflict: just clarify what is going on. You have ...
At Ivy League school Dartmouth College, that means launching a specific program geared toward teaching undergrads how to have difficult conversations in the classroom and throughout their career.
It’s hard to know how to set a boundary if you don’t first understand what healthy ones look like. In short, all boundaries are the base framework of how we want to be treated—and how we ...
Crucial Conversations: Tools for Talking When Stakes Are High was first published in 2002 by McGraw-Hill, with a second edition published in 2012, [1] and a third edition published in 2022. [2] A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has ...
“They don’t know that you are not going to judge them. They may be on their last little thread of self-acceptance and they don’t want you to cut the thread.” To reach them, Litz, Nash and others who have tried this approach to moral injury use a technique they call adaptive disclosure. In this therapy, patients are asked to briefly ...
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