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2. Service Design Package (ITIL) - Wikipedia

   en.wikipedia.org/wiki/Service_Design_Package_(ITIL)

   Service acceptance criteria; At major stages through the life of a service, the "Service Design Package (SDP)"' will contain project plans, project progress and project outcomes, as well as the business case that justified the service or the transition of the service from one status to another.

3. Acceptable use policy - Wikipedia

   en.wikipedia.org/wiki/Acceptable_use_policy

   An acceptable use policy (AUP) (also acceptable usage policy or fair use policy (FUP)) is a set of rules applied by the owner, creator, possessor or administrator of a computer network, website, or service that restricts the ways in which the network, website or system may be used and sets guidelines as to how it should be used.

4. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

5. MIL-STD-105 - Wikipedia

   en.wikipedia.org/wiki/MIL-STD-105

   MIL-STD-105 D Quick reference Table, TABLE I and TABLE IIA. MIL-STD-105 was a United States defense standard that provided procedures and tables for sampling by attributes based on Walter A. Shewhart, Harry Romig, and Harold F. Dodge sampling inspection theories and mathematical formulas.

6. Statement of work - Wikipedia

   en.wikipedia.org/wiki/Statement_of_work

   Acceptance criteria: This specifies how the buyer or receiver of goods will determine if the product or service is acceptable, usually with objective criteria. See Acceptance testing . Special requirements : This specifies any special hardware or software, specialized workforce requirements, such as degrees or certifications for personnel ...

7. Terms of service - Wikipedia

   en.wikipedia.org/wiki/Terms_of_service

   Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Help; Learn to edit; Community portal; Recent changes; Upload file

8. Acceptance testing - Wikipedia

   en.wikipedia.org/wiki/Acceptance_testing

   Acceptance testing of an aircraft catapult Six of the primary mirrors of the James Webb Space Telescope being prepared for acceptance testing. In engineering and its various subdisciplines, acceptance testing is a test conducted to determine if the requirements of a specification or contract are met.

9. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A web service level agreement (WSLA) is a standard for service level agreement compliance monitoring of web services. It allows authors to specify the performance metrics associated with a web service application, desired performance targets, and actions that should be performed when performance is not met.