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  2. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat , to facilitate interaction with their users.

  3. AOL Mail Help - AOL Help

    help.aol.com/products/new-aol-mail

    That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered. You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features.

  4. Virtual agent - Wikipedia

    en.wikipedia.org/wiki/Virtual_agent

    A virtual agent, a specialized software agent that interacts with humans in a human-agent team; Virtual assistant; Intelligent agent, in artificial intelligence; Dialogue system; Pedagogical agent; Chatbot, a software robot

  5. Amelia (company) - Wikipedia

    en.wikipedia.org/wiki/Amelia_(company)

    The platform uses generative AI and cognitive AI to allow businesses to build, deploy and optimize virtual agents that can handle a wide range of business functions. Amelia is most often deployed to provide user-facing support, as well as assist contact center agents during live conversations. Amelia was first released in 2014.

  6. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

  7. List of chatbots - Wikipedia

    en.wikipedia.org/wiki/List_of_chatbots

    A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

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