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  2. Free software movement - Wikipedia

    en.wikipedia.org/wiki/Free_software_movement

    Since its inception, there is an ongoing contention between the many FLOSS organizations (FSF, OSI, Debian, Mozilla Foundation, Apache Foundation, etc.) within the free software movement, with the main conflicts centered around the organization's needs for compromise and pragmatism rather than adhering to founding values and philosophies.

  3. Process map - Wikipedia

    en.wikipedia.org/wiki/Process_map

    A macro process map represents the major processes required to deliver a product or service to the customer. These macro process maps can be further detailed in sub-diagrams. It is often the case that process maps cross different functional areas of the organization. [6] Process maps are used by many companies to have a holistic view of all ...

  4. Service blueprint - Wikipedia

    en.wikipedia.org/wiki/Service_blueprint

    A service blueprint for the organization of a conference. The service blueprint is an applied process chart which shows the service delivery process from the customer's perspective. The service blueprint is one of the most widely used tools to manage service operations, service design and service.

  5. List of free and open-source software packages - Wikipedia

    en.wikipedia.org/wiki/List_of_free_and_open...

    This is a list of free and open-source software packages, computer software licensed under free software licenses and open-source licenses.Software that fits the Free Software Definition may be more appropriately called free software; the GNU project in particular objects to their works being referred to as open-source. [1]

  6. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    Service Blueprint The service blueprint is a way to describe the flow of a customer through a service operation from the start to the finish, along with the actions provided by the service providers both in interaction with the customer and in the "back room" out of sight of the customer. For example, if a customer wishes to purchase a suit ...

  7. Free software - Wikipedia

    en.wikipedia.org/wiki/Free_software

    Freeware (green) seldom expose their source code. [13] Free software differs from: proprietary software, such as Microsoft Office, Windows, Adobe Photoshop, Facebook or FaceTime. Users cannot study, change, and share their source code. freeware or gratis [14] software, which is a category of proprietary software that does not require payment ...

  8. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    Business process mapping, also known as process charting, has become much more prevalent and understood in the business world in recent years. Process maps can be used in every section of life or business. The Major Steps of Process Improvement using Process Mapping Process identification - identify objectives, scope, players and work areas.

  9. Freeware - Wikipedia

    en.wikipedia.org/wiki/Freeware

    The term freeware was coined in 1982 [7] by Andrew Fluegelman, who wanted to sell PC-Talk, the communications application he had created, outside of commercial distribution channels. [8] Fluegelman distributed the program via the same process as shareware. [9] As software types can change, freeware can change into shareware. [10]