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  2. PDCA - Wikipedia

    en.wikipedia.org/wiki/PDCA

    The plan–do–check–act cycle. PDCA or plan–do–check–act (sometimes called plan–do–check–adjust) is an iterative design and management method used in business for the control and continual improvement of processes and products. [1] It is also known as the Shewhart cycle, or the control circle/cycle.

  3. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    A common misconception is that the purpose of preventive action is to avert the occurrence of a similar potential problem. This process is all part of corrective action because it is a process of determining such similarities that should take place in the event of a discrepancy. The PDCA cycle [3]

  4. Problem finding - Wikipedia

    en.wikipedia.org/wiki/Problem_finding

    Problem discovery is an unconscious process which depends upon knowledge whereby an idea enters one's conscious awareness, problem formulation is the discovery of a goal; problem construction involves modifying a known problem or goal to another one; problem identification represents a problem that exists in reality but needs to be discovered ...

  5. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    D0: Preparation and Emergency Response Actions: Plan for solving the problem and determine the prerequisites. Provide emergency response actions. D1: Use a Team: Establish a team of people with product/process knowledge. Teammates provide new perspectives and different ideas when it comes to problem solving.

  6. Change management - Wikipedia

    en.wikipedia.org/wiki/Change_management

    The Plan-Do-Check-Act (PDCA) Cycle created by W. Edwards Deming. The Plan-Do-Check-Act Cycle, created by W. Edwards Deming, is a management method to improve business method for control and continuous improvement of choosing which changes to implement. When determining which of the latest techniques or innovations to adopt, there are four major ...

  7. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields.

  8. Airbnb user fumes after company refuses to cancel booking ...

    www.aol.com/news/airbnb-user-fumes-company...

    Mostarac was furious with the response. “Thank you Airbnb,” she snarked in the post’s caption. “As always, their policies failed to account for context,” she declared in a follow-up post.

  9. Kaizen - Wikipedia

    en.wikipedia.org/wiki/Kaizen

    This is also known as the Shewhart cycle, Deming cycle, or PDCA. Another technique used in conjunction with PDCA is the five whys, which is a form of root cause analysis in which the user asks a series of five "why" questions about a failure that has occurred, basing each subsequent question on the answer to the previous.