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  2. Sykes Enterprises - Wikipedia

    en.wikipedia.org/wiki/Sykes_Enterprises

    Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service. In 2021, Sitel Group acquired Sykes for $2.2 ...

  3. Knowledge process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Knowledge_process_outsourcing

    The Philippines Knowledge Process Outsourcing (KPO) services are often called "non-voice" or back office services, referring to activities outside contact center, customer and IT support services. In 2014, the KPO sector comprised 40 percent of the country's outsourcing industry.

  4. iQor - Wikipedia

    en.wikipedia.org/wiki/IQor

    iQor is a privately held business process outsourcing company headquartered in Fort Lauderdale, Florida, specializing in customer care, revenue generation, technical support, and accounts receivable management.

  5. 15 Biggest Outsourcing Companies in the World - AOL

    www.aol.com/news/15-biggest-outsourcing...

    In this article, we are going to list the 15 biggest outsourcing companies in the world. Click to skip ahead and jump to the 5 Biggest Outsourcing Companies In The World. Outsourcing was first ...

  6. Inktel - Wikipedia

    en.wikipedia.org/wiki/Inktel

    As of 2003, Ricky Arriola is the CEO of the company, his brother Eddy is executive vice president, and their brother Dan is the director of business development. [3] In 2003, the firm had more than $40 million in annual revenues. [4] In 2009, Inktel was named the "Best Company to Work For" in the state of Florida. [5]

  7. Category : Business process outsourcing companies of the ...

    en.wikipedia.org/wiki/Category:Business_process...

    Pages in category "Business process outsourcing companies of the United States" The following 12 pages are in this category, out of 12 total. This list may not reflect recent changes .

  8. Offshoring - Wikipedia

    en.wikipedia.org/wiki/Offshoring

    Knowledge Process Outsourcing (KPO) is a type of outsourcing that involves or requires more advanced technical skills and a higher level of expertise. Customer Support Outsourcing (CSO) involves delegating customer service functions to offshore call centres or service providers to handle inquiries, complaints, and assistance.

  9. Firstsource - Wikipedia

    en.wikipedia.org/wiki/Firstsource

    Firstsource Solutions Limited is an Indian business process management company headquartered in Mumbai, India.It is owned by RP-Sanjiv Goenka Group. [4]Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors.

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