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As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
In September 2012, Infosys BPM acquired US-based Marsh BPO for an undisclosed amount to expand its group life insurance activities. Marsh BPO, based in Des Moines, Iowa, has 87 employees and serves seven insurers and covers more than 600,000 insured lives. Marsh BPO will be absorbed in McCamish Systems. [12] [13]
Software Technology Parks of India (STPI) is an S&T autonomous society under Ministry of Electronics and Information Technology (MeitY) engaged in promoting IT/ ITES Industry, Innovation, R&D, Start-ups, Product/ IP creation in the field of emerging technologies like Internet of Things (IoT), Blockchain, Artificial Intelligence (AI), Machine Learning (ML), Computer Vision, Robotics, Augmented ...
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
The BPO industry in the Philippines generated $26.7 billion in revenues in 2020, [212] while around 700 thousand medium and high skill jobs would be created by 2022. [ 213 ] In 2015, official statistics put the size of the total outsourcing industry in China, including not only the BPO industry but also IT outsourcing services, at $130.9 billion.
Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida.The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service.
BPO: India $5.1m 400 BPO expertise in Airline and Hospitality sector. [57] [58] Aviation Software Development Consultancy India (ASDC) March 2004 IT Services India $3.1m 180 Phoenix Global Solutions May 2004 Business Process Outsourcing: India $130m 400 Acquire expertise in insurance-domain consulting. [59] [60] Swedish Indian IT Resources AB ...
Central Tool Room and Training Centre, located in Bhubaneswar, is an autonomous body under the Ministry of Micro, Small and Medium Enterprises, Government of India.In addition to imparting technical training for the skill development of technical staff as well as students in the engineering and technical fields, the institute strives to foster the progress of micro, small and medium ...
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