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TeamViewer is a remote access and remote control computer software, allowing maintenance of computers and other devices. [8] [9] It was first released in 2005, [10] and its functionality has expanded step by step. [11] TeamViewer is proprietary software that requires registration and is free of charge for non-commercial use. [12]
Remote administration refers to any method of controlling a computer or other Internet-connected device, such as a smartphone, from a remote location. There are many commercially available and free-to-use software that make remote administration easy to set up and use.
Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).
File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface. Audio support: the remote control software transfers audio signals across the network and plays the audio through the speakers attached to the local computer. For example, music playback ...
Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [ 4 ]
When access is obtained, the attackers can control the computer and move personal files and sensitive data. In 2017, the UK based ISP TalkTalk banned TeamViewer and similar software from all its networks after scammers cold called victims and talked them into giving access to their computer.
TeamViewer SE is an international technology company headquartered in Göppingen, Germany. [1] [2] The company became known for the TeamViewer remote access and support software of the same name. [3] Within the TeamViewer software, customers can connect, monitor, and control computers, machines, and other devices.
VNC (Virtual Network Computing) is a graphical desktop-sharing system that uses the Remote Frame Buffer protocol (RFB) to remotely control another computer. It transmits the keyboard and mouse input from one computer to another, relaying the graphical-screen updates, over a network. [1]