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  2. I got laid off at Meta despite a glowing performance review ...

    www.aol.com/got-laid-off-meta-despite-100701838.html

    Emily Pitcher got a job at Meta straight out of college but was laid off in 2023. Despite exceeding expectations and receiving other accolades, she couldn't find a regular job.

  3. What Elon Musk and Mark Zuckerberg get wrong about low ... - AOL

    www.aol.com/news/elon-musk-mark-zuckerberg-wrong...

    What's more, work in the performance pressure cooker becomes less innovative. Take a study that took place in the 1990s, at a Fortune 500 tech company with more than 30,000 employees.

  4. Laid-off Meta employees blast Zuckerberg for running the ...

    www.aol.com/finance/laid-off-meta-employees...

    A Microsoft employee wrote on Blind that a friend from Meta was told to “find someone” to let go even though everyone was performing at or above expectations. "All of these layoffs this year ...

  5. Customer delight - Wikipedia

    en.wikipedia.org/wiki/Customer_delight

    Customer delight means surprising a customer by exceeding their expectations and thus creating a positive emotional reaction. This emotional reaction leads to word of mouth . Customer delight directly affects the sales and profitability of a company, as it helps to distinguish the company and its products and services from the competition .

  6. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    On the other hand, cognitive element is defined as an appraisal or conclusion on how the product’s performance compared against expectations (or exceeded or fell short of expectations), was useful (or not useful), fit the situation (or did not fit), exceeded the requirements of the situation (or did not exceed).

  7. Transformational leadership - Wikipedia

    en.wikipedia.org/wiki/Transformational_leadership

    Transformational leaders are described as holding positive expectations for followers and believing that they can do their best. As a result, they inspire, empower, and stimulate followers to exceed normal performance levels. Transformational leaders also care about their followers' needs and development. [15]

  8. Meta Platforms Revenue Tops Estimates - AOL

    www.aol.com/meta-platforms-revenue-tops...

    Revenue was $48.39 billion for the quarter, exceeding expectations of $46.99 billion. ... Meta's fourth-quarter results for 2024 were marked by strong financial performance, chiefly driven by its ...

  9. Pygmalion effect - Wikipedia

    en.wikipedia.org/wiki/Pygmalion_effect

    The Pygmalion effect is a psychological phenomenon in which high expectations lead to improved performance in a given area and low expectations lead to worse performance. [1] It is named after the Greek myth of Pygmalion, the sculptor who fell so much in love with the perfectly beautiful statue he created that the statue came to life.

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