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Initial (chaotic, ad hoc, individual heroics) - the starting point for use of a new or undocumented repeat process. Repeatable - the process is at least documented sufficiently such that repeating the same steps may be attempted. Defined - the process is defined/confirmed as a standard business process
CMMI defines the following five maturity levels (1 to 5) for processes: Initial, Managed, Defined, Quantitatively Managed, and Optimizing. CMMI Version 3.0 was published in 2023; [1] Version 2.0 was published in 2018; Version 1.3 was published in 2010, and is the reference model for the rest of the information in this article. CMMI is ...
Take for example the element ‘implementation tools’ under the factor ‘means’. These are automated tools used during implementation projects, like tools to document reports. At level A (repeatable), the tools used may vary per project, while at level B (defined), these tools are standardized for similar projects.
Capability Immaturity Model (CIMM) in software engineering is a parody acronym, a semi-serious effort to provide a contrast to the Capability Maturity Model (CMM). The Capability Maturity Model is a five point scale of capability in an organization, ranging from random processes at level 1 to fully defined, managed and optimized processes at level 5.
Service-oriented architecture aims to allow users to combine large chunks of functionality to form applications which are built purely from existing services and combining them in an ad hoc manner. A service presents a simple interface to the requester that abstracts away the underlying complexity acting as a black box.
Integrated logistics [1] support (ILS) is a technology in the system engineering to lower a product life cycle cost and decrease demand for logistics by the maintenance system optimization to ease the product support. Although originally developed for military purposes, it is also widely used in commercial customer service organisations. [2]
Lead supplier as service integrator: One of the clients's existing service providers is responsible for service integration in addition to its original service delivery responsibilities. External service integrator : An independent third-party company is responsible for service integration without additional service delivery responsibilities.
A management system is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives. [1] These objectives cover many aspects of the organization's operations (including product quality, worker management, safe operation, client relationships, regulatory ...