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In November 2020, Facebook, Inc. announced that it planned to purchase the customer-service platform and chatbot specialist startup Kustomer to promote companies to use their platform for business. It has been reported that Kustomer valued at slightly over $1 billion. [121] The deal was closed in February 2022 after regulatory approval. [122]
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As of December 2022, Facebook claimed almost 3 billion monthly active users. [7] As of October 2023, Facebook ranked as the third-most-visited website in the world, with 22.56% of its traffic coming from the United States. [8][9] It was the most downloaded mobile app of the 2010s.
Facebook Paper. During the same week as its tenth anniversary (in 2014), Facebook launched the Paper iPhone app. The app consists of two major features: Firstly, Facebook's News Feed is more graphic, as the app uses technology such as full-screen photos and video footage.
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Messenger, [11] also known as Facebook Messenger, is an American proprietary instant messaging service developed by Meta Platforms.Originally developed as Facebook Chat in 2008, the client application of Messenger is currently available on iOS and Android mobile platforms, Windows and macOS desktop platforms, through the Messenger.com web application, and on the standalone Facebook Portal ...