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The SPSO is responsible for looking at complaints made by individual members of the Scottish public about most organisations providing public services in Scotland including councils, the National Health Service, housing associations, the Scottish Government and its agencies and directorates, universities and colleges, prisons and most Scottish ...
The Financial Services Ombudsman incorporated the older offices of the Insurance Ombudsman and Ombudsman for Credit Institutions in 2005. [80] Also established in 2005 was the Office of the Ombudsman for the Defence Forces , the first holder being Paulyn Marrinan Quinn, formerly the founding Insurance Ombudsman.
The Financial Services and Markets Act 2000 (c. 8) is an act of the Parliament of the United Kingdom that created the Financial Services Authority (FSA) as a regulator for insurance, investment business and banking, and the Financial Ombudsman Service to resolve disputes as a free alternative to the courts.
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The Scottish Public Services Ombudsman Act 2002 is an Act of the Scottish Parliament which establishes an organisation for handling complaints about public services in Scotland. The Act makes provision for an officer, known as the Scottish Public Services Ombudsman , to be appointed and outlines functions to be exercised.
Financial Ombudsman Service (United Kingdom) Financial Ombudsman Service (Australia) This page was last edited on 7 August 2023, at 06:05 (UTC). Text is ...
In the service's first year the budget was £21.4m, staff numbers were 350 and the annual number of complaints was 28,400. [10] Ten years later the budget was £90m, staff numbers were 1,060 and complaints had risen to 160,000. [ 11 ]
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