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The government indicated in January that it was investigating Southwest over the service collapse, which stranded more than 2 million travelers and cost the airline at least $1.1 billion in lost ...
The crisis spanned December 21–30, at the peak of the holiday travel season, and is referred to in the news media as the Southwest Airlines holiday travel meltdown [3] or simply as the holiday meltdown, [4] [5] [6] a name also used by the Southwest Airlines pilot's union [7] and the U.S. Department of Transportation. [8]
The federal government is fining Southwest Airlines $140 million for last year’s historic, 10-day-long holiday meltdown that stranded more than 2 million travelers.
USDOT on Monday pointed to Southwest Airlines customer service plan, which notes the airline will provide meal or hotel vouchers for extended delays that are due to issues within the airline's ...
Pages in category "Southwest Airlines accidents and incidents" The following 8 pages are in this category, out of 8 total. This list may not reflect recent changes .
(Southwest recently shared customer research showing the airline would lose $300 million annually if it charged for bags, based on the number of consumers who would stop flying Southwest.)
While 6-1-1 was in use to call repair service in some areas from as early as the 1930s, other codes were also used, the most common being 114 (with 113 used for information). A decision to standardize on 6-1-1 (and 4-1-1 for information) nationwide was made in the 1960s, but the use of 114 was still widespread in the 1970s, and into the 1980s ...
The Federal Aviation Administration (FAA) lifted a nationwide ground stop for Southwest Airlines flights that they issued Tuesday morning citing “technical issues.”. Around 10.30 am EST ...