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Emergency text messaging services are a technology that enables emergency call operators to receive text messages. [1] Its use is encouraged for people with hearing impairment or who have trouble speaking; it can also be used for situations when calling may pose a safety risk, such as a home invasion or domestic abuse. [ 2 ]
SMS messages can be sent to 999 after registration by sending a text message with the word 'Register' to 999. 911 redirects to 999 on mobile phones/public phonebooths [ citation needed ] and on telephones used in USAFE bases.
On some networks, a GSM phone without a SIM card may be used to make emergency calls, and most GSM phones accept a larger list of emergency numbers without SIM card, such as 112, 911, 118, 119, 000, 110, 08, and 999. [27] However, some GSM networks will not accept emergency calls from phones without a SIM card.
Police 101 is the police single non-emergency telephone number in the United Kingdom which automatically connects the caller to their local police force (with the option to select a different police force if required), in a similar manner to the 999 emergency telephone number. Calls are now free. Before 2019 there was a charge of 15p per call.
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101 calls were originally chargeable at a flat rate of 10 pence per call from mobiles and landlines, [2] [5] subsequently increased to 15 pence, [1] [4] to the surprise of many people. This incentivised some people to call 999 when they could have called 101, contrary to an aim to encourage people to use 101 not 999 wherever appropriate.
Meanwhile, it took an average of 32 minutes and six seconds in January to respond to category 2 emergency calls such as heart attacks, strokes and sepsis, down sharply from one hour, 32 minutes ...
999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112. All calls are answered by 999 operators, and are always free. [2] Approximately 35 million 999/112 calls are made in the UK each year, with 74% from mobiles and 26% from landlines in 2022. [3]