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  2. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  3. Staff and line - Wikipedia

    en.wikipedia.org/wiki/Staff_and_line

    Staff specialists can work more effectively for long term performance improvement unhampered by the pressures of day to day problems. [13] Staff functional support is most advantageous when line and staff roles & responsibilities are clearly defined within the organization structure and all individuals are held accountable.

  4. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  5. Organizational chart - Wikipedia

    en.wikipedia.org/wiki/Organizational_chart

    Example of a functional hybrid organizational chart. An organizational chart, also called organigram, organogram, or organizational breakdown structure (OBS), is a diagram that shows the structure of an organization and the relationships and relative ranks of its parts and positions/jobs.

  6. Software documentation - Wikipedia

    en.wikipedia.org/wiki/Software_documentation

    The documentation either explains how the software operates or how to use it, and may mean different things to people in different roles. Documentation is an important part of software engineering. Types of documentation include: Requirements – Statements that identify attributes, capabilities, characteristics, or qualities of a system. This ...

  7. Employee handbook - Wikipedia

    en.wikipedia.org/wiki/Employee_handbook

    An employee handbook, sometimes also known as an employee manual, staff handbook, or company policy manual, is a book given to employees by an employer. The employee handbook can be used to bring together employment and job-related information which employees need to know. It typically has three types of content: [1]

  8. Office management - Wikipedia

    en.wikipedia.org/wiki/Office_management

    By organizing tasks, controlling supplies, and supervising staff, office management ensures that business operations run smoothly. Scheduling, keeping records, and streamlining communication are important responsibilities. Teamwork and focus are aided by efficient office management, which boosts productivity and fosters a positive work environment.

  9. Work design - Wikipedia

    en.wikipedia.org/wiki/Work_design

    Work design (also referred to as job design or task design) is an area of research and practice within industrial and organizational psychology, and is concerned with the "content and organization of one's work tasks, activities, relationships, and responsibilities" (p. 662). [1]

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