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The company operates the Lively phone service, an MVNO, or mobile virtual network operator, where it rents cellular service from other operators, and primarily caters to seniors with old-fashioned phones and medical alert devices. [16] Lively manufactures the Jitterbug Flip phones, an easy-to-use cell phone marketed for American elderly. [16]
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
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