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Intercultural communication is a discipline that studies communication across different cultures and social groups, or how culture affects communication.It describes the wide range of communication processes and problems that naturally appear within an organization or social context made up of individuals from different religious, social, ethnic, and educational backgrounds.
The Centre's idea of "Building Culturally Competent Organizations," is a guide for diversity and inclusion training in the workplace. The Tool Box refers to three levels leading up to the fourth, the end goal: cultural knowledge; cultural awareness; cultural sensitivity; cultural competence
Cupach and Imahori distinguish between intercultural communication (speakers from different cultures) and intracultural communication (speakers sharing the same culture). Identity management theory explores the role of face, negotiation, and identity convergence in regard to intercultural communication.
Diversity, in a business context, is hiring and promoting employees from a variety of different backgrounds and identities.Those characteristics may include various legally protected groups, such as people of different religions or races, or backgrounds that are not legally protected, such as people from different social classes or educational levels.
While managing your workload may seem like the most obvious workplace challenge, there are a few other problems many people are facing in their professions. The top 10 workplace challenges people ...
In 1989, Saville-Troike [30] was one of the first to turn to apply the use of qualitative research (in the form of ethnographic investigation) to the topic of cross-cultural communication. Using this methodology, Saville-Troike demonstrated that for successful communication to take place, a person must have the appropriate linguistic knowledge ...
Diversity Icebreaker is a questionnaire used in seminars where the aim is to improve communication and interaction in the group or between different departments or subsidiaries in a more prominent company or organization. Based on the results from the questionnaire, the participants are divided into three categories (red, blue and green).
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