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• Each username on an account must be closed separately. • Primary usernames can't be closed until 30 days after all additional usernames and designated primary usernames are closed. • You can only close your account if it has no remaining balance and it's been 90 days since you canceled your active subscriptions and paid plans.
Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords. Account Management · Apr 17, 2024
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.
Your AOL username is the unique identity that gives you access to services like AOL Mail or premium services. For AOL email addresses, your username is the first part of the email address before the @ symbol. For non-AOL email addresses, your username is the entire email address. Delete your AOL username
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To process this kind of request, AOL requires specific documentation: A copy of the death certificate of the AOL account holder, issued in the United States; A copy of the requester's government-issued ID; and; A court order issued in the United States that satisfies AOL's requirements. AOL will provide you the required language for the court ...
To access account management . Step 1: Go to our homepage. Step 2: Click on your name or “Sign In” at the top right corner of the navigation bar. Step 3: Click on “Manage Account” in the ...