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If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are still unable to connect, please contact your broadband provider for assistance.
Your printer may not work due to factors outside of AOL like a faulty printer, corrupted files, or conflicting programs. Try to print in Internet Explorer (IE) to determine if the problem is exclusive to AOL. If you're still unable to print in IE, contact your printer manufacturer.
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