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  2. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters

  3. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.

  4. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/missing-emails-check-spam...

    Digital junk mail is just like the unwanted coupons, flyers and other stuff you get in your mailbox, except your spam folder is separate from your main email inbox — so if you never check it and ...

  5. Delete emails in AOL Mail

    help.aol.com/articles/delete-emails-in-new-aol-mail

    Never worry about getting overwhelmed with old or unwanted emails. AOL Mail lets you easily delete unwanted messages. If any of your emails have been permanently deleted or have gone missing in the last 7 days, give us a call and we' ll do everything we can to try to recover your lost messages. Delete a single email

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

  7. Spam and Trash folders are regularly deleted in AOL Mail

    help.aol.com/articles/spam-and-trash-folders-are...

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.

  8. Get started with Search and Recover - AOL Help

    help.aol.com/.../get-started-with-search-and-recover

    Get back pictures, MP3s, documents, spreadsheets, system files, and any other file or folder that has been deleted. Reclaim deleted items from digital cameras, music players, memory cards, flash drives, CD/DVD media, and virtually any other digital device. You can rescue files even after formatting the drive or device. Types of data

  9. Change what happens when you move or delete an email in AOL Mail

    help.aol.com/articles/change-what-happens-when...

    Take control of where you'll end up after deleting or moving a message in AOL Mail. Choose to go back to the original folder, the next message, or the previous message after moving the email. 1. Click the Setting icon. 2. Click More Settings. 2. Click Viewing email. 3. Under "After moving a message," choose the option you want.

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