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If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
AOL is a leading online service provider that offers free email, news, entertainment, and more. With AOL, you can access your email from any device, customize your inbox, and enjoy a secure and reliable email experience. Sign in to AOL today and discover the benefits of AOL Mail.
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
AOL Desktop Gold offers a variety of options for signing in to your AOL account. Review the sections below to learn how to add and switch between usernames, view all saved usernames, and how to manage your preferences for signing in to AOL Desktop Gold.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Your AOL username is the unique identity that gives you access to services like AOL Mail or premium services. For AOL email addresses, your username is the first part of the email address before the @ symbol.