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2. Automatic call distributor - Wikipedia

   en.wikipedia.org/wiki/Automatic_call_distributor

   An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

3. Nortel Norstar - Wikipedia

   en.wikipedia.org/wiki/Nortel_Norstar

   Nortel T7316 Telephone, compatible with newer BCM and older Norstar systems. The Nortel Norstar, previously the Meridian Norstar, was a small and medium-sized business digital key telephone system introduced by Nortel (formerly Northern Telecom) and later sold to Avaya. It featured automatic call distribution, and

4. Cordless telephone - Wikipedia

   en.wikipedia.org/wiki/Cordless_telephone

   Analog equivalents do exist and can provide longer reach, but with potential loss of confidentiality and voice quality. The cordless phone handset connects to a wireless access point or base station that supports the same technology. Also required is a call management function and a gateway to the public switched telephone network (PSTN). This ...

5. Answering machine - Wikipedia

   en.wikipedia.org/wiki/Answering_machine

   A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.

6. Caller ID - Wikipedia

   en.wikipedia.org/wiki/Caller_ID

   Caller-ID system response sounds in various cases: analog, ISDN and digital PBX Caller identification (Caller ID) is a telephone service, available in analog and digital telephone systems, including voice over IP (VoIP), that transmits a caller's telephone number to the called party's telephone equipment when the call is being set up.

7. AT&T Merlin - Wikipedia

   en.wikipedia.org/wiki/AT&T_Merlin

   AT&T Merlin five-button telephone (voice terminal) manufactured in early 1980. AT&T Merlin is a corporate telephone system by American Telephone and Telegraph (AT&T) that was introduced in late 1983, when it was branded American Bell Merlin. After the breakup of AT&T in 1984, it was rebranded and later also supplied by Lucent and Avaya.