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Translate is a translation app developed by Apple for their iOS and iPadOS devices. Introduced on June 22, 2020, it functions as a service for translating text sentences or speech between several languages and was officially released on September 16, 2020, along with iOS 14 .
Mobile translation is any electronic device or software application that provides audio translation. The concept includes any handheld electronic device that is specifically designed for audio translation. It also includes any machine translation service or software application for hand-held devices, including mobile telephones, Pocket PCs, and ...
Operator-led: utilise customer-care staff to answer the call, gather the required information from the caller, and facilitate the connection to the interpreter. A service of this nature can be preferred by organisations such as emergency services , where the client's knowledge of language codes is absent.
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Businesses can rely on contact center telephony services to respond to their customers’ queries over phone, email, chat, fax, etc. Integrating it with their customer relationship management tools, entire contact details of customers and their interaction sessions with different customer service representatives can be found at one place.