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  2. Use full headers to find delivery delays or a forged email's ...

    help.aol.com/articles/use-full-headers-to-find...

    Delivery records in the full headers show when each computer received the message. The first delivery is at the bottom; the newest at the top. If you find a large time gap between delivery records, that shows which computer delayed before sending it to the next computer. 1. View the full header as described above. 2.

  3. Find delivery delays or identify the sender in AOL Mail

    help.aol.com/articles/use-full-headers-to-find...

    An email’s full headers include info about how it was routed and delivered and the true sender of the email. View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3.

  4. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer:. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.

  5. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  6. Return receipt - Wikipedia

    en.wikipedia.org/wiki/Return_receipt

    A non-standard but widely used way to request return receipts is with the "Return-Receipt-To:" (RRT) field in the e-mail header, with the email return address specified. The first time a user opens an email message containing this field in the header, the client will typically prompt the user whether to send a return receipt.

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  8. Apology (act) - Wikipedia

    en.wikipedia.org/wiki/Apology_(act)

    An apology during a crisis response must follow ethical standards in context, sincerity, and truthfulness in a timely and voluntary manner. The content for the communication includes an offer to correct the offense, a request for forgiveness, an expression of regret and admission of full responsibility, as well as true account of the problem.

  9. Challenge–response spam filtering - Wikipedia

    en.wikipedia.org/wiki/Challenge–response_spam...

    Spammers send e-mail in large quantities and have to perform challenging actions in large numbers, while legitimate senders have to perform it at most once for every new e-mail contact. Listed below are examples of challenges that are or could be used to exploit these differences: Simply sending an (unmodified) reply to the challenging message.