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[24]7.ai (full company name [24]7.ai, Inc.) is a customer service software and services company based in California that uses artificial intelligence and machine learning to provide targeted customer service.
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As the company attempted to expand with new ventures, customer service was always an issue. So in February 2017, Asurion launched its Simplr subsidiary to provide customer-service via on demand staffing and machine learning. [12] Through Soluto, Asurion acquired in 2017 Drippler, another tech support app company, and merged it with Soluto. [2]
Coca-Cola is known to use Jasper to connect vending machines, which can help notify the respective manager of inventory and service needs. [4] As opposed to that, GE is known to use the Jasper platform for their connected jet engines, which provide performance data to their service teams on the ground, intended to reduce maintenance costs and ...
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Datto, Inc. is an American cybersecurity and data backup company. [2] [3] In 2017, it was acquired by Vista Equity Partners. [4]In 2022, it became a subsidiary of Kaseya.. Datto builds hardware and software for both data backup and recovery purposes.