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  2. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

  3. One Night @ the Call Center - Wikipedia

    en.wikipedia.org/wiki/One_Night_@_the_Call_Center

    The novel revolves around a group of six call center employees working at a call center in Gurgaon, Haryana, India. The themes involve the anxieties and insecurities of the young Indian middle class, such as career, inadequacy, marriage, and family conflicts. The book was the second best-selling novel from the author after Five Point Someone.

  4. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer service, a brand's ethical ideals and the shopping environment are examples of factors that affect a customer's experience. Understanding and effectively developing a positive customer experience has become a staple within businesses and brands to combat growing competition (Andajani, 2015 [ 12 ] ).

  5. Standard manuscript format - Wikipedia

    en.wikipedia.org/wiki/Standard_Manuscript_format

    Standard manuscript format is a formatting style for manuscripts of short stories, novels, poems and other literary works submitted by authors to publishers.Even with the advent of desktop publishing, making it possible for anyone to prepare text that appears professionally typeset, many publishers still require authors to submit manuscripts within their respective guidelines.

  6. The Goal (novel) - Wikipedia

    en.wikipedia.org/wiki/The_Goal_(novel)

    The Goal is a management-oriented novel by Eliyahu M. Goldratt, a business consultant known for his theory of constraints, and Jeff Cox, the author of several management-oriented novels. [1] The Goal was originally published in 1984 and has since been revised and republished. [ 2 ]

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.

  8. Cell phone novel - Wikipedia

    en.wikipedia.org/wiki/Cell_phone_novel

    Cell phone novels create a personal space for each individual reader. [10] The cell phone novel is changing reading habits; readers no longer need to physically go to a bookshop and purchase a book. They can go online using their cell phone, download a novel, and read it on their personal mobile phone anywhere, any time they wish.

  9. Complete Review - Wikipedia

    en.wikipedia.org/wiki/Complete_review

    Complete Review (stylized complete review) is a literary website founded in March 1999. [1] [2] It is best known for reviews of novels in English translation, in particular drawing attention to otherwise neglected contemporary works from around the world, but there are also reviews of classics, non-fiction, drama and poetry.

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