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If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer: If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications.
AOL takes your security very seriously, and as such, we stay ahead of this problem by updating our DMARC policy to tell other compliant providers like Yahoo, Gmail, and Outlook to reject mail from AOL address sent from non-AOL servers.
• Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge. • Your inbox is full of MAILER-DAEMON notices for messages you didn ...
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.
Fix sending and receiving issues with third-party email apps If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
• Create filters to keep your inbox clear. • Create strong and unique passwords for your accounts. • Check credit card and bank statements for illegitimate transactions. • Log in to your shopping accounts to make sure orders weren't falsely placed. • Check and secure all of your accounts (i.e. email, stores, bank accounts, etc.).