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Shein also limits its orders to small batches of about 100 items to gauge customer interest. Order sizes are increased only if the small batches do well with consumers. [ 3 ] In contrast, its competitors such as Zara order larger quantities (about 500), increasing their chances of losing profit if orders are not purchased in full. [ 5 ]
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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Marvin Schein, Henry Schein's son, took over management of daily operations in 1971. [10] In 1978, founder Henry Schein's son Jay Schein became CEO of the company. [8] When Jay Schein died of cancer in 1989, Stanley Bergman took over as CEO. [8] [9] Bergman was born in South Africa and came to New York in 1976, where he became an accountant.
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