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  2. The printer does not print or a printing error occurs. - Brother...

    help.brother-usa.com/app/answers/detail/a_id/175049/~/the-printer-does-not...

    To learn how to connect your mobile device and printer via Bluetooth, see "How do I connect the printer and my mobile device via Bluetooth®?". For RJ-4250WB(-L) only: If you are printing via wireless network, is the printer connected to your computer or mobile device correctly?

  3. Download the user's manual - Brother USA

    help.brother-usa.com/app/answers/detail/a_id/186363

    Type your model number in the Search by Model Name box and click Search. - Open a Manual by clicking on Download. Follow the below steps to Search by Category: 1. Click here to access the Brother Solutions Center. 2. Click Manuals. 3. Click a category under Search by Product Category.

  4. Print head not printing/Firing, missing color, or nozzles. -...

    help.brother-usa.com/app/answers/detail/a_id/183331

    Press OK. Go to step 9. 9. Study the print outs. - 1 to 10 nozzles missing typically falls within the acceptable range of quality, but you can still run a Normal Cleaning to remedy a small number of missing nozzles. - If more than 10 areas are missing, continue to step 10. 10. Begin a Print Head Cleaning. a.

  5. Unable to print - Wired or Wireless Network - Windows - Brother...

    help.brother-usa.com/app/answers/detail/a_id/185103

    Reset the Brother device's network card and reconnect it to your wired or wireless network based on the device's specifications. After, try searching for your machine again. - If the device is found, make a note of the IP Address and then go to step 4. 4. Add a TCP/IP port to the printer driver: How to add a TCP/IP port. a.

  6. Unable to print from a computer - Brother USA

    help.brother-usa.com/app/answers/detail/a_id/185118

    Can't print a document from your computer. Cause. The software or driver is not installed. Connection lost between the computer and the machine. Resolution. If you're unable to print from your computer, click on the link in the table below that corresponds to your operating system and connection type for troubleshooting steps: Your machine may ...

  7. Light, faded, faint, dull, or blurry printed pages - Brother USA

    help.brother-usa.com/app/answers/detail/a_id/70210

    2.Clean and check the location of corona wire tab: a. Press and hold the power button on the control panel to turn off the machine. b.Fully open the top cover by lifting up on the handle. c.Verify the toner cartridge color matches the same color label on the right side.

  8. "Cannot Detect," "Toner Error," or "Cartridge Error" - Brother...

    help.brother-usa.com/app/answers/detail/a_id/184982

    Machine cannot detect the toner cartridge, or if the cartridges are not installed correctly. Resolution. Follow the below steps to clear the error: 1. Unplug the power cord from the back of the machine. 2. Open the top cover. 3. Remove the toner cartridge and drum unit assemblies.

  9. Faint, light, faded, or blank printed pages - Brother USA

    help.brother-usa.com/app/answers/detail/a_id/77863

    1. Quickly press OK three times to print the Printer Settings report. - If the print quality is acceptable, the issue has been resolved. - If the pages are light, faint, faded, or blank, go to step 2. 2. Adjust the print density in the printer driver. Follow the instructions for your operating system:

  10. Problems receiving or sending faxes - Brother USA

    help.brother-usa.com/app/answers/detail/a_id/136109/~/problems-receiving-or...

    1. Press the Hook key to verify your Brother machine has a dial tone. - If there is a dial tone, go to step 4. - If there is no dial tone, go to step 2. 2. Make sure your line connections are correct. A telephone line should be connected to the machine's LINE jack from your VOIP device. 3.

  11. "Drum Error" message - Brother USA

    help.brother-usa.com/app/answers/detail/a_id/52744

    Clean the corona wire inside the drum unit. a. Open the front cover and remove the drum and toner assembly. Be sure to place the drum and toner assembly on a piece of paper in case of spilled or scattered toner. b. Gently slide the green tab from side to side at least 5 to 6 times. c. Return the green tab to the home position at the far right.