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  2. Microsoft Points - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Points

    Microsoft Points, introduced in November 2005 as Xbox Live Points, [1] were a digital currency issued by Microsoft for use on its Xbox and Zune product lines. Points could be used to purchase video games and downloadable content from Xbox Live Marketplace, digital content such as music and videos on Zune Marketplace, along with content from Windows Live Gallery.

  3. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.

  4. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    This system can be used to prevent various problems, such as return fraud. [ 4 ] [ 9 ] These controversial practices of collecting information have been addressed by privacy rights advocates and spurred a movement for boycotting chains that collect consumers' private information and allow third party sources to use it.

  5. Xbox network - Wikipedia

    en.wikipedia.org/wiki/Xbox_network

    Xbox Games Store (formerly Xbox Live Marketplace) was a unified storefront for the Xbox 360 and Xbox One which offered both free and premium content for download including Xbox Live Arcade titles, Xbox indie games, original Xbox games, Xbox 360 game demos, game expansion material (e.g. extra maps, vehicles, songs), trailers, gamer pictures and ...

  6. Service recovery - Wikipedia

    en.wikipedia.org/wiki/Service_recovery

    Service recovery is an organization's resolution of problems from dissatisfied customers, converting those customers into loyal customers. [1] It is the action a service provider takes in response to service failure . [ 2 ]

  7. Xbox Live Arcade - Wikipedia

    en.wikipedia.org/wiki/Xbox_Live_Arcade

    Xbox Live Arcade (or XBLA) was a video game digital distribution service that was available for the Xbox and Xbox 360 consoles. It focused on smaller downloadable games from both major publishers and independent game developers.

  8. Steam (service) - Wikipedia

    en.wikipedia.org/wiki/Steam_(service)

    Valve attributes the inability to use Steamworks on the Xbox 360 to limitations in the Xbox Live regulations of the ability to deliver patches and new content. Valve's Erik Johnson stated that Microsoft required new content on the console to be certified and validated before distribution, which would limit the usefulness of Steamworks' delivery ...

  9. Xbox 360 technical problems - Wikipedia

    en.wikipedia.org/wiki/Xbox_360_technical_problems

    The article also revealed that representatives of the three largest Xbox 360 resellers in the world (EB Games, GameStop, and Best Buy) claimed that the failure rate of the Xbox 360 was between 30% and 33%, and that Micromart, the largest repair shop in the United Kingdom, stopped repairing Xbox 360s because it was unable to fully repair the ...