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The "industrial option" for mechanical engineering was first offered at then Georgia School of Technology in 1924. [1] The Department of Industrial Engineering was created in 1945 with Frank Groseclose as its first director and professor.
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Sales engineering is a hybrid profession of sales and engineering that exists in industrial and commercial markets. Buying decisions in these markets are made differently than those in many consumer contexts, being based more on technical information and rational analysis and less on style, fashion, or impulse .
A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service.
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
There is a general consensus among historians that the roots of the industrial engineering profession date back to the Industrial Revolution.The technologies that helped mechanize traditional manual operations in the textile industry including the flying shuttle, the spinning jenny, and perhaps most importantly the steam engine generated economies of scale that made mass production in ...
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