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And consultants Michael Hammer and James Champy, the two names most closely associated with reengineering, have insisted all along that layoffs shouldn't be the point. But the fact is, once out of the bottle, the reengineering genie quickly turned ugly."
Michael Martin Hammer (April 13, 1948 – September 3, 2008) was born in Annapolis, Maryland. Hammer was a Jewish-American engineer, management author, and a former professor of computer science at the Massachusetts Institute of Technology (MIT). Hammer and James A. Champy founded the management theory of Business process reengineering (BPR). [1]
James (Jim) Champy (born 1942) is an Italian American business consultant, and organizational theorist, known for his work in the field of business process reengineering, business process improvement and organizational change.
Michael Hammer also presented the business process orientation concept as an essential ingredient of a successful “reengineering” effort. Hammer coined this term to describe the development of a customer focused, strategic business process based organization enabled by rethinking the assumptions in a process oriented way and utilizing ...
As we can note, Hammer & Champy have a more transformation-oriented perception and put less emphasis on the structural component – process boundaries and the order of activities in time and space. Rummler & Brache (1995) [14] use a definition that clearly encompasses a focus on the organization's external customers, when stating that
This approach was taken up by Thomas H. Davenport [16] (Part I: A Framework For Process Innovation, Chapter: Introduction) as well as Michael M. Hammer and James A. Champy [17] and developed it into business process re-engineering (BPR) as we understand it today, according to which business processes are fundamentally restructured in order to ...
According to Bodine and Hilty (2009) "important advances in this area borrowed from the operations discipline came in 1993 in the form of Michael Hammer and James Champy‘s book Reengineering the Corporation, which introduced tools for mapping and optimizing business activities using process modeling.
In 1988, CSC acquired the consulting and research firm Index Group [2] in the United States and later the Butler Cox Foundation [3] in the United Kingdom in 1991. Index Group, founded by Thomas P. Gerrity and others from MIT, coined the term business re-engineering by James Champy and Michael Hammer 's book, Re-engineering the Corporation, [4] in collaboration with Michael Treacy.