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Request Tracker for Incident Response (RTIR) is a special distribution of RT to fulfill the specific needs of CERT teams. [4] At this point, RTIR is, at once, a tool specific to incident management, a general purpose tool teams can use for other tasks, and also a tool that can—and very often is—a fully customized system built on layers of ...
Mantis Bug Tracker is a free and open source, web-based bug tracking system. The most common use of MantisBT is to track software defects . However, MantisBT is often configured by users to serve as a more generic issue tracking system and project management tool .
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
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Request Tracker: Yes Yes Responsive layout after 1.5.0. Partial in previous versions. Yes Yes No Yes [90] No No No No No Roundup: Yes Yes with Jinja2 template can be implemented per tracker for other templates Yes Yes No (use web) Yes new in 2.0 No No No No Yes XMLRPC [91] StarTeam: Yes No No No Yes No No No Yes No No Supportworks: Yes No Yes ...
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Trac is an open-source, web-based project management and bug tracking system. It has been adopted by a variety of organizations for use as a bug tracking system for both free and open-source software and proprietary projects and products. [4] Trac integrates with major version control systems including ("out of the box") Subversion and Git.
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