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  2. Patient check-in - Wikipedia

    en.wikipedia.org/wiki/Patient_Check-In

    Waiting Room Optimization – since patient check-in typically starts the process for a customer, optimizing the waiting room experience significantly can improve customer satisfaction scores. For example, using pagers similar to those used in the restaurant business can allow patients to freely roam the hospital and stay in constant ...

  3. Waiting in healthcare - Wikipedia

    en.wikipedia.org/wiki/Waiting_in_healthcare

    A typical medical clinic waiting room. Waiting for healthcare refers to any waiting period experienced by a patient before or during medical treatment.Waiting to get an appointment with a physician, staying in a waiting room before an appointment, and being observed during a physician's watchful waiting are different concepts in waiting for healthcare.

  4. Electronic health record confidentiality - Wikipedia

    en.wikipedia.org/wiki/Electronic_health_record...

    Audit trails refer to keeping information about who had recently used or accessed patient records. Through the usage of audit trails and the above-mentioned security steps, Electronic Health Records could most probably be made the best way of collecting, storing, retaining and using patient health information. [citation needed]

  5. Medical privacy - Wikipedia

    en.wikipedia.org/wiki/Medical_privacy

    Medical privacy, or health privacy, is the practice of maintaining the security and confidentiality of patient records. It involves both the conversational discretion of health care providers and the security of medical records .

  6. Waiting room - Wikipedia

    en.wikipedia.org/wiki/Waiting_room

    Medical open air waiting room. Infirmary at Canjambari, Guinea-Bissau, 1974. People in private waiting rooms are queued up based on various methods in different types of waiting rooms. In hospital emergency department waiting areas, patients are triaged by a nurse, and they are seen by the doctor depending on the severity of their medical ...

  7. Protected health information - Wikipedia

    en.wikipedia.org/wiki/Protected_health_information

    In 2019, the US Department of Health and Human Services Office for Civil Rights (OCA) promised to enforce patients’ right to access under HIPAA, using the Right of Access Initiative. There have currently already been two settlements with the OCA under the Right of Access Initiative, after companies failed to give patient medical records. [23]

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