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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    1. Click the Edit menu at the top | Select Footprints to Clear. 2. Check the box next to Browser Cache. This option will clear the temporary browser files which can cause crashes. To revert this option, click the Edit menu at the top | Select Footprints to Clear and then uncheck the Browser cache box.

  3. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Change any of the following settings, then click Save to finalize your selection: • Cc/Bcc Select whether or not you want Cc/Bcc displayed. • Default Compose Mode Select how you want the compose screen displayed. • Write mail in a pop-up screen. • Write mail in full plane compose. • Write mail in a separate window.

  4. Personalize your background image, sounds, and toolbar ...

    help.aol.com/articles/personalize-your...

    1. Sign in to Desktop Gold. 2. Click the Settings button. 3. Click Personalization. 4. Click the Sounds tab. 5. Click Customize My Sounds. 6. Search for a sound or select a category from the "All" menu at the top-right.

  5. Add, rename, and change your toolbar icons in AOL Desktop ...

    help.aol.com/articles/Change-your-toolbar-icons...

    Add your favorite featured products or services to your Desktop Gold toolbar and they'll always be one click away. 1. Sign in to AOL Desktop Gold.

  6. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  7. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Using DataMask by AOL - AOL Help

    help.aol.com/articles/using-datamask-by-aol

    The DataMask OPTION screen allows you to change the product settings. Prevent Screen Capture – When the Prevent Screen Capture option is turned on you will see a green check mark. This means malware is unable to capture a screenshot of your computer screen. You are also unable to capture screenshots on your computer screen.

  9. Change your emails font, format, hyperlinks, and more in AOL ...

    help.aol.com/articles/change-your-emails-font...

    Use the editor menu to change your font, font color, add hyperlinks, images and more. 1. Launch AOL Desktop Gold. 2. Sign on with your username and password. 3. Click the Write icon at the top of the window. 4. Click a button or its drop-down arrow (from left to right): • Select a font. • Change font size. • Bold font. • Italicize font.